Lorna I Akk

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Lining is literally peeling off & Moncler won't fix it

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Lining is literally peeling off & Moncler won't fix it
Lining is literally peeling off & Moncler won't fix it - Image 2
Lining is literally peeling off & Moncler won't fix it - Image 3
Lining is literally peeling off & Moncler won't fix it - Image 4
I purchased a jacket about a year and a half ago. It has been well cared for and barely worn. It looks beautiful and new from the exterior but the inside trim is literally peeling apart. After filling out an online form and sending photos, they told me to bring it to my tailor or a store Moncler so they could look at it. I am 2 hours from Moncler store. I am extremely disappointed and quality of the jacket and even more upset at how Moncler is handling this. I own many Monclair jackets and other items and have never made a complaint, but now I will never purchase or recommend another again
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Loss:
$1200
Pros:
  • Outside still looks great
Cons:
  • Inside trim was glued on and is falling off

Preferred solution: Replace jacket

User's recommendation: Buyer beware

Isa N

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Verified Buyer
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| map-marker The Bronx, New York

Damage coat

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Moncler - Damage coat
Moncler - Damage coat - Image 2
Unfortunately after I paid 1900 for my moncler coat, the zipper refuses to zip up. When attempted again it zips on the rubber . I love my coat but this was poorly made and i advise you to take it off the market. Im requesting a refund
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Loss:
$1900

Preferred solution: Full refund

Rob P Efl

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Verified Reviewer
| map-marker London, England

Won't refund money, just under ยฃ1,000

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We ordered a coat for my son for Christmas, there were delays taking payment and delivery, so we ordered another thinking they cancelled the order with zero notice. Then we ended up with two coats and sent Moncler's back after the poor service. The received it back on 20th Dec 21 and confirmed on 29th Dec they had it and were quality checking it and refund would follow. Here we are 8th of Jan, and apparently they have technical issues and the coat still isn't quality checked and no refund. Amazing, they can take money in an instant, yet a refund takes weeks and weeks of chasing and hassle. We should be able to black list them for debt owed. Really wouldn't use them again, for overpriced and garbage service. Avoid like the plague.
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Cons:
  • Terrible customer service

Preferred solution: Full refund

User's recommendation: Avoid like the plague

1 comment
Guest

I had a similar experience when I purchased a sweater as a Christmas gift in Dec. 2021, which upon close examination had 2 holes on the front of it in the weave of the wool.

I returned it to the store and I'm still waiting for a store credit - it's been a month and no one will help me. Store refused to give me a refund (for its defective garment) and will only provide a store credit....if I could only get it.

Nicola C Dup
map-marker London, England

Coat gone missing

I orderd a coat before Christmas and it didnt arrive and my bank has paid you the money.I want refunding for the coat ASAP thankyou
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Loss:
$1301

Preferred solution: Full refund

Sharon N Qny

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Verified Reviewer

Horrendous customer aftercare

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My coat is less than 12 months old and hardly worn. It has split along a seam, with the filling coming out. Moncler do not want to know. Despite supposedly having a 24 month warranty, they will not repair or replace and basically said to take it to my trusted tailor for repair. Are they having a laugh? Accept no responsibility for substandard products. Avoid and buy something else, I will be pursuing them to take responsibility, never had such poor customer service from any company and this is supposed to be a premium brand
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Cons:
  • No responsibility when coat split along seam
  • Awful aftercare
  • Will not repair or replace

Preferred solution: Let the company propose a solution

User's recommendation: Avoid at all costs and buy something else.

Thomas M Mph
map-marker Dublin, Leinster

Did not receive an item

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Still did not receive anything from then or did not get a reply its a coat for my kids birthday did not receive
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Preferred solution: Deliver product or service ordered

Sinan Xwl
map-marker Metropolitan City Of Milan, Lombardy

High-class brand โ€“ low service!

Boutique Moncler in Milan exchanged the 5 year history of my fanatical attitude towards the brand and left me with a fake sense of high service and quality products. Recently I have bought an expensive demi-season cape at the Moncler boutique in Milan. When I wore it for the first time, the button was broke and flew from the neck of the cape. Not just a button - but an exclusive Moncler button, that can't be sewn back, because it was held at cape's sewn line. Now I only have three options: either to wear the cape without buttons or rip a half of the cape, or change all the buttons on the cape with non-original buttons. But none of these options will make me happy with my purchase. Therefore, given that the cape was just purchased, there are serious questions to the quality of Monclerโ€™s clothes, about what I wrote to an official representation of the company. Now Iโ€™m waiting for comments from the famous brand.
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Loss:
$200
Reason of review:
Bad quality

Preferred solution: Full refund

Jaki Ush
map-marker New York, New York

Immigration agents to display Ariz. jail inmates

Monclair Jackets The Homeland Safety Division will use fifty immigration agents to display jail inmates in Arizona's most populous county following it revoked the sheriff's authority to entry its methods, the company stated Monday inside a letter to U.S. Sen. Jon Kyl.The letter from Homeland Safety assistant secretary Nelson Peacock and acquired from the Related Press stated the fifty devoted agents will "screen, determine, apprehend and eliminate criminal aliens" discovered in Maricopa County jails.The agents will substitute county officers who had unique coaching and also the authority to carry out the job in Sheriff Joe Arpaio's lockups. Homeland Safety Secretary Janet Napolitano revoked that authority final week following a Justice Division investigation concluded that Arpaio's workplace engaged inside a routine and apply of civil rights and constitutional violations and discriminated in opposition to Latino inmates in its jails." cheap monclair jackets The U.S. Immigration and Customs Enforcement (ICE) has no curiosity in supporting the unconstitutional routine and apply of racial discrimination," Peacock wrote.Arpaio strongly disputed the Justice Division findings and stated Monday the ICE agents will not arrive near to changing the 91 officers who had been performing the function. He stated agents will not be within the jails and will not deport all unlawful immigrants."They're heading to possess individuals answering telephones and determining what ranges they are likely to deport," Arpaio stated. "This is simply to pacify the general public they are not heading to become launched. www.cheapmonclersjacketsales.org And they're heading to become launched."That is not the situation, based on an ICE assertion sent in reaction to Arpaio's remark that agents wouldn't really be within the jails."As was carried out formerly, all people booked in to the Maricopa County jail will probably be screened to figure out if they're detachable in the Usa," the assertion stated. "ICE has devoted more than fifty personnel to deal with the duties formerly carried out by MCSO deputies and guarantee that people, arrested for criminal offenses as well as within the nation illegally will probably be detained and eliminated in the Usa in step with our priorities."The government's report launched final week discovered that Arpaio's workplace dedicated a broad selection of civil rights violations in opposition to Latinos, which includes unjust immigration patrols and jail insurance policies that deprive prisoners of fundamental constitutional rights. Moncler Coats Women The report will probably be utilized from the Justice Division to look for main modifications at Arpaio's workplace, like new insurance policies in opposition to discrimination and enhancements of employees and officers.Arpaio should determine by Jan. four deadline whether or not he desires to look for a settlement or permit the federal authorities to sue. A lawsuit could jeopardize countless bucks in federal funding for Maricopa County.An Arkansas meat processing plant which was connected into a salmonella outbreak this yr is creating floor turkey once more, meat Large Cargill Inc. stated Monday. Moncler Vest Men The transfer arrives following the Minnesota-based business enhanced security actions in reaction towards the outbreak that left 1 individual lifeless and prompted the recall of countless lbs of turkey.Cargill stated it introduced back again about fifty with the one hundred thirty employees who had been affreux off in the plant in October simply because the northwest Arkansas plant was not creating floor turkey. Much more than 70 other employees had currently rejoined the business following the layoffs.The business recalled 36 million lbs of floor turkey in August following the Agriculture Division stated the meat was connected into a demise in California and dozens of diseases.Cargill halted manufacturing in the Springdale plant and briefly resumed processing turkey. Then, in September, the business declared a 2nd recall following a check confirmed salmonella inside a sample in the plant.
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